Welcome to Public Grievance Portal

Submit and track grievances online. Our system ensures your concerns are addressed by concerned authorities in a timely manner.

PUBLIC WORKS DEPARTMENT

Smart City Infrastructure

Modern roads and bridges under PWD maintenance for better connectivity

500+ Resolved Grievances
24h Avg Response Time
98% Citizen Satisfaction

Our Services & Fast Track

Fast-track civic assistance, automated redressal and essential links

Register Grievance / Services

Access all grievance services through our intelligent Surajya chatbot assistant

Quick Actions

Essential Civic Services

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24/7 Digital Services Active

Notifications & Updates

Official municipal notices & circulars

Swachh Bharat Drive

Participate in cleanliness drive on 15th December across all wards

10 Dec 2024

Property Tax Deadline Extended

Last date for 5% rebate extended to 31st December 2024

10 Dec 2024

Swachh Bharat Drive

Participate in cleanliness drive on 15th December across all zones

08 Dec 2024

Water Supply Maintenance

Scheduled maintenance on 20th Dec in Zone 2

07 Dec 2024

New Trade License Guidelines

Updated online guidelines for trade license applications

07 Dec 2024

Digital India Training Program

Free municipal digital literacy camp at ward community centres

03 Dec 2024

Swachh Bharat Drive

Participate in cleanliness drive on 15th December across all wards

10 Dec 2024

Property Tax Deadline Extended

Last date for 5% rebate extended to 31st December 2024

10 Dec 2024

Swachh Bharat Drive

Participate in cleanliness drive on 15th December across all zones

08 Dec 2024

Water Supply Maintenance

Scheduled maintenance on 20th Dec in Zone 2

07 Dec 2024

New Trade License Guidelines

Updated online guidelines for trade license applications

07 Dec 2024

Digital India Training Program

Free municipal digital literacy camp at ward community centres

03 Dec 2024

Government Schemes & Initiatives

Key urban development & citizen welfare programs

Smart City Mission

Digital infra & unified municipal command center.

Active

Swachh Bharat Abhiyan

100% segregated waste collection & zero-landfill.

Ongoing

Pradhan Mantri Awas Yojana

Affordable urban housing with loan subsidies.

Active

AMRUT 2.0 Water & Sewage

24x7 clean drinking water & storm drainage.

Active

User Manual & Guidelines

Helpful guides & portal walkthroughs

Citizen Resources

Maharashtra RTS Act: Guaranteed time-bound redressal with automated escalation if SLA is breached.